This Privacy Policy is published in accordance with the applicable provisions of the Information Technology Act, 2000, and relevant Rules thereunder, including but not limited to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“IT Rules”).
This document outlines the privacy practices of International Institute for Banking and Personnel Selection (IIBPS) in relation to the use, disclosure, storage, and protection of personal information collected through the IIBPS website and associated mobile applications (collectively referred to as the “Platform”).
By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not accept any part of it, please refrain from using the Platform. Continued use of the Platform constitutes your consent to the collection and use of your information as described herein.
This Privacy Policy should be read in conjunction with the Terms and Conditions of IIBPS. Capitalized terms used herein but not defined shall carry the meanings given to them in the Terms of Use.

1. INFORMATION COLLECTED FROM YOU
When you interact with the Platform—whether by creating a user account, registering for training programs, purchasing mock tests or learning modules, submitting assignments, or participating in forums or surveys—IIBPS may collect the following types of information:
Personal Identifiable Information: Name, gender, date of birth, contact number, email address, mailing address, demographic details, profile photo, banking or exam preferences, educational background, and government-issued identification where applicable.

Payment Details: Credit/debit card numbers, bank account details, billing information (collected via secure payment gateways).

Technical and Device Information: IP address, browser type, operating system, device ID, usage data, and location information.

Social Media and Third-Party Login Details: If you choose to log in via third-party platforms (such as Google or Facebook), we may collect relevant public data or profile information as permitted by your privacy settings on those platforms.

2. USE OF INFORMATION
IIBPS uses your data for lawful and necessary purposes, including but not limited to:
Verifying and authenticating your identity for access to our services.

Delivering customized training, exam preparation, and career guidance services.

Managing user accounts, billing, payments, and customer support.

Sending updates about schedules, faculty changes, new programs, or institutional announcements.

Providing notifications, newsletters, and marketing materials (via email, SMS, or in-app).

Improving service delivery, platform design, and learning outcomes through research and analytics.

Ensuring legal and regulatory compliance with requests from courts or government agencies.

By registering or engaging with IIBPS services, you consent to the above uses of your personal information.

3. DATA SHARING AND DISCLOSURE
IIBPS does not sell or rent your personal information to third parties. However, we may share your data with:
Trusted third-party service providers involved in hosting, analytics, payment processing, or customer support—strictly for operational purposes.

Regulatory bodies or government authorities, if legally required under applicable laws.

International partner institutions, only with your consent, if you’re applying for employment or training opportunities abroad.

Any such disclosure will be subject to confidentiality and data protection standards.

4. USER-CONTENT AND PUBLIC POSTS
Information you provide under features such as discussion forums, Q&A posts, comments, or reviews is considered non-confidential and may be publicly viewable. IIBPS reserves the right to use such information for service improvements, testimonials, or promotional purposes.

5. SECURITY MEASURES
We use industry-standard encryption protocols and secure servers to protect your personal and payment information. While we strive to ensure the security of your data, no method of transmission over the internet or storage system is 100% secure. You are encouraged to maintain the confidentiality of your account details.

6. YOUR RIGHTS AND CHOICES
You may review, update, or delete your personal information from your account settings.

You may opt-out of promotional communications by following the unsubscribe instructions included in our messages.

You may deactivate your account at any time, after which your data will be retained only for legal and archival purposes.

7. CHANGES TO THIS POLICY
IIBPS reserves the right to amend or update this Privacy Policy at its discretion. All changes will be notified on the Platform and will be effective immediately upon posting. Your continued use of the Platform implies your acceptance of the revised terms.

8. CONTACT US
If you have questions, concerns, or requests related to your personal data or this Privacy Policy, you may contact:
Data Protection Officer (DPO)
International Institute for Banking and Personnel Selection (IIBPS)
Email: privacy@iibps.org
Phone: +91- 9830718463