Refund Policy
Registration Charge :-
- For SC/ST and Girls:- 750 Rupees
- For UR/OBC/EWS Candidates:- 850/- Rupees
Refund Eligibility
- Full refunds may be issued if the student cancels the enrollment within 24-48 hours after registration or payment, depending on the institute’s terms.
- If a student withdraws before the course starts but after the initial cancellation period, they may receive a partial refund (i.e. 50% of the fee).
- No refund will be provided after the course has started.
Cancellation Procedure
- To request a refund, students must submit a written request to [info@iibps.in] or complete the refund process through our website.
- The refund request must include the reason for the cancellation and any required supporting documentation
Exceptions
- If the training institute cancels or reschedules a course, students are entitled to a full refund.
- Refunds may be subject to deductions for administrative fees (e.g., processing, booking fees) in cases where a refund is applicable after the cancellation window
Payment Method
- Refunds will be processed within 90 business days to the original payment method (credit card, bank transfer, etc.).
Special Circumstances
- If a student is unable to attend due to illness, medical emergencies, or unforeseen circumstances, a partial refund or deferral to a future session may be considered on a case-by-case basis
By Registering for a Course
- Students acknowledge and agree to abide by the terms of this refund policy.
Terms and Conditions (T&Cs)
International Institute for Banking and Personnel Selection (IIBPS)
All candidates enrolled with IIBPS are expected to comply with the rules, regulations, and code of conduct prescribed by the Institute.
Candidates must maintain discipline, professionalism, and respectful behavior both inside and outside the classroom and during all official engagements or events associated with IIBPS.
Once enrolled, no refund of fees will be provided in case of absence, withdrawal, or discontinuation of the course by the student.
IIBPS reserves the right to make changes to the training schedule, faculty, class location, or any other operational element, without prior notice.
Program durations, session timings, and scheduled days are subject to change due to special training events, guest lectures, or institutional needs.
Final decisions regarding training content, schedule, faculty assignment, student conduct, or other institutional matters will rest with the IIBPS Director and are binding on all students.
Candidates are not permitted to re-attend the same module or session unless specifically approved under special circumstances.
IIBPS may use photographs submitted during admission or taken during official programs for promotional, marketing, or public relations purposes.
Admission to any course is valid only for the calendar year/session it is granted. Deferrals to future sessions are not permitted.
Any disputes or legal matters will fall under the jurisdiction of the governing authorities in the country of registration of IIBPS.
With consent, exemplary project work or assessments submitted by candidates may be used for academic or promotional purposes. Candidate identity will remain anonymous.
DISCLAIMER
IIBPS is fully committed to delivering training programs aligned with current international banking and financial industry standards.
Learning resources and materials are provided free of cost. While IIBPS strives for accuracy, typographical errors may occur, and students are encouraged to report them for correction.
Use of mobile phones, voice recorders, or any electronic recording devices during sessions is strictly prohibited. Violation of this policy may result in termination of enrollment without refund.
Attendance is monitored periodically, and professional commitment to regularity and punctuality is expected from all participants.
Backup power systems are in place to ensure smooth delivery of training sessions, though air conditioning may depend on primary electricity supply.
IIBPS does not offer trial classes or demo sessions. Interested individuals are encouraged to review all program details carefully prior to enrollment.
REFUND POLICY
Students are advised to thoroughly review all program details, fees, and conditions before enrollment, as all fees paid are non-refundable.
In exceptional cases and only prior to the start of the course, partial refunds may be considered if a replacement candidate is found for the same seat. This will be subject to an administrative processing fee and will follow the guidelines of applicable consumer protection authorities.
Privacy Policy
This Privacy Policy is published in accordance with the applicable provisions of the Information Technology Act, 2000, and relevant Rules thereunder, including but not limited to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“IT Rules”).
This document outlines the privacy practices of International Institute for Banking and Personnel Selection (IIBPS) in relation to the use, disclosure, storage, and protection of personal information collected through the IIBPS website and associated mobile applications (collectively referred to as the “Platform”).
By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not accept any part of it, please refrain from using the Platform. Continued use of the Platform constitutes your consent to the collection and use of your information as described herein.
This Privacy Policy should be read in conjunction with the Terms and Conditions of IIBPS. Capitalized terms used herein but not defined shall carry the meanings given to them in the Terms of Use.
1. INFORMATION COLLECTED FROM YOU
When you interact with the Platform—whether by creating a user account, registering for training programs, purchasing mock tests or learning modules, submitting assignments, or participating in forums or surveys—IIBPS may collect the following types of information:
Personal Identifiable Information: Name, gender, date of birth, contact number, email address, mailing address, demographic details, profile photo, banking or exam preferences, educational background, and government-issued identification where applicable.
Payment Details: Credit/debit card numbers, bank account details, billing information (collected via secure payment gateways).
Technical and Device Information: IP address, browser type, operating system, device ID, usage data, and location information.
Social Media and Third-Party Login Details: If you choose to log in via third-party platforms (such as Google or Facebook), we may collect relevant public data or profile information as permitted by your privacy settings on those platforms.
2. USE OF INFORMATION
IIBPS uses your data for lawful and necessary purposes, including but not limited to:
Verifying and authenticating your identity for access to our services.
Delivering customized training, exam preparation, and career guidance services.
Managing user accounts, billing, payments, and customer support.
Sending updates about schedules, faculty changes, new programs, or institutional announcements.
Providing notifications, newsletters, and marketing materials (via email, SMS, or in-app).
Improving service delivery, platform design, and learning outcomes through research and analytics.
Ensuring legal and regulatory compliance with requests from courts or government agencies.
By registering or engaging with IIBPS services, you consent to the above uses of your personal information.
3. DATA SHARING AND DISCLOSURE
IIBPS does not sell or rent your personal information to third parties. However, we may share your data with:
Trusted third-party service providers involved in hosting, analytics, payment processing, or customer support—strictly for operational purposes.
Regulatory bodies or government authorities, if legally required under applicable laws.
International partner institutions, only with your consent, if you’re applying for employment or training opportunities abroad.
Any such disclosure will be subject to confidentiality and data protection standards.
4. USER-CONTENT AND PUBLIC POSTS
Information you provide under features such as discussion forums, Q&A posts, comments, or reviews is considered non-confidential and may be publicly viewable. IIBPS reserves the right to use such information for service improvements, testimonials, or promotional purposes.
5. SECURITY MEASURES
We use industry-standard encryption protocols and secure servers to protect your personal and payment information. While we strive to ensure the security of your data, no method of transmission over the internet or storage system is 100% secure. You are encouraged to maintain the confidentiality of your account details.
6. YOUR RIGHTS AND CHOICES
You may review, update, or delete your personal information from your account settings.
You may opt-out of promotional communications by following the unsubscribe instructions included in our messages.
You may deactivate your account at any time, after which your data will be retained only for legal and archival purposes.
7. CHANGES TO THIS POLICY
IIBPS reserves the right to amend or update this Privacy Policy at its discretion. All changes will be notified on the Platform and will be effective immediately upon posting. Your continued use of the Platform implies your acceptance of the revised terms.
8. CONTACT US
If you have questions, concerns, or requests related to your personal data or this Privacy Policy, you may contact:
Data Protection Officer (DPO)
International Institute for Banking and Personnel Selection (IIBPS)
Email: privacy@iibps.org
Phone: +91- 9830718463